Payments Fraud Investigator

Stripe is a financial infrastructure platform for businesses. We are looking for a Payments Fraud Investigator to investigate high-risk accounts and identify various forms of fraud.

Requirements

• Analyze high risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
• Lead root cause analyses to identify gaps in current systems, policies and strategies, and determine enhancements and process improvements to address emerging fraud risks
• Drive cross-functional projects aimed at refining operational processes and tools, enhancing the detection and management of fraudulent accounts across our global analyst network
• Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency distributed fraud attacks
• Communicate regular updates during team and organization-wide business reviews, summarize outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
• Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, while identifying challenges and enhancing analyst performance to improve overall outcomes