Product Support Operations Manager

We are looking for a Product Support Operations Manager to lead a high-performing team of product specialists in delivering exceptional user experiences. The Manager will cultivate team happiness through clear goal setting, feedback, mentoring, and advocacy within the organization.

Requirements

• At least 8+ years of direct people management experience
• Experience leading operational teams such as product support teams
• Experience in strategizing and driving large scale operational process improvements and program management work
• Strong analytical sense and track-record of making data driven decisions
• Excellent written and verbal communication skills