Technical Partner Manager, AMER Banks

Stripe is seeking an experienced Technical Partner Manager to lead technical partner engagements within the Global Partner Engineering & Operations team. In this role, you will own relationships with Stripe’s AMER bank partners, oversee partner technical integrations and performance, and drive operational excellence through strategic initiatives and cross-functional alignment.

Requirements

• 5+ years of experience in technical partner/account management, operations, or strategic project management within payments or fintech
• Direct experience working with bank partners preferred
• Experience in banking, e-commerce, or payments, with a solid understanding of payment technologies and platform-to-partner integrations
• Strong technical judgment: ability to assess critical aspects of service and software integrations and apply best practices for operational efficiency
• Proven track record managing medium- to large-scale technical projects with external partners and internal stakeholders
• Strong analytical and problem-solving skills; able to use data to drive decisions
• Excellent written and verbal communication skills; comfortable engaging with diverse internal and external audiences
• Flexibility to be on-call during seasonal peaks and provide staggered time-zone coverage in a global, live service environment
• Willingness to travel (~30%) for partner visits and business/service reviews

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan