Client Success Manager

SUBSCRIBE is a software solution providing electronic subscription document technology and an order management system for alternative product transactions. As a Client Success Manager, you will work with clients to onboard them to the platform, produce and track KPIs, and collaborate with Product Managers to identify product gaps and opportunities.

Requirements

• Work with clients through the onboarding process
• Produce and track KPIs related to client satisfaction
• Conduct platform demos and training sessions
• Collaborate with Product Managers to identify product gaps
• Manage complex client relationships
• Ability to teach and manage others

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance