Client Success Manager
PeopleGroveUnited States
Posted July 23, 2025
65000 - 80000 USD year
Full Time
About the Company
PeopleGrove is a leading provider of solutions for higher education institutions, focusing on student advising, alumni engagement, and career readiness. With over 20 million users across 60% of US News Top 100 Universities, PeopleGrove offers comprehensive services that enhance enrollment, retention, and experiential learning. The company's mission is to empower learners through robust connections and networks, making it a pivotal player in transforming the education landscape.
Job Description
PeopleGrove+CORE Higher Education Group is seeking a driven Client Success Manager to champion their higher education partners using their CORE product suite. This role involves retaining and growing client partnerships, providing technical guidance, and driving student success. The CSM will collaborate with teams to implement new features, provide training, and proactively engage clients.
Requirements
- 2+ years of experience in customer success or service within B2B SaaS
- Tech-savvy and quick to master new platforms
- Clear communicator with problem-solving skills
- Professional, empathetic, and detail-oriented
- Adaptable and energized by change
- Bachelor’s degree required
Benefits
- Competitive salary + annual bonus
- Flexible PTO and hybrid/remote work options
- Full medical, dental, and vision coverage
- 401K with generous company match
- Company-paid life and disability insurance
- Collaborative and purpose-driven culture
