Head of Product Operations

Suki is creating a new category in health technology: the AI-powered digital assistant for healthcare. We're looking for a Head of Product Operations to build the connective tissue between product, engineering, data, and our go-to-market teams.

Requirements

• 10+ years of experience in product operations, program management, product analytics, or a closely related function—with at least 5 years in a leadership role
• Proven experience in healthcare technology or related industry
• A rare blend of both program management rigor and analytics depth—you're equally comfortable managing a complex multi-team initiative and building a KPI dashboard
• Strong track record of building product operations functions from the ground up in fast-growing technology companies
• Deep expertise in product analytics: defining metrics frameworks, building dashboards, and driving data-informed product decisions
• Experience with AI/ML-powered products is a strong plus; understanding of the unique operational challenges of shipping AI at scale (model lifecycle, data quality, experimentation frameworks)
• Exceptional cross-functional leadership—you know how to influence without authority and build trust with product, engineering, design, clinical, and commercial stakeholders
• Technically fluent: comfortable working alongside engineers, data scientists, and ML teams; you understand APIs, data pipelines, and modern product tech stacks
• Excellent written and verbal communication; able to distill complexity into clarity for audiences from individual contributors to board members

Benefits

• Competitive salary and equity package
• Medical, dental, and vision insurance
• 401k matching
• Generous parental leave
• Flexible PTO policy
• Commuter benefits
• Professional development opportunities