Front Desk Agent at the Hampton Inn University Area
Summit Hospitality IncorporatedWilmington, North Carolina, United States
Posted June 25, 2025
Full Time
About the Company
Summit Hospitality Incorporated operates a hotel division that manages hotel facilities, front desk operations, and on-site restaurants, focusing on maintenance, guest services, and staff training to ensure high guest satisfaction.
Job Description
Summit Hospitality Group is seeking a Front Desk Agent to provide excellent guest service at its University Area hotels. The role involves check-in/check-out, assisting guests with inquiries, resolving issues, and maintaining a professional attitude. Requires a 30-40 hour work week, including weekends and evenings.
Requirements
- Front Desk or Guest Services experience preferred
- Skilled at working under pressure and maintaining a professional personality
- High School Diploma or GED equivalent
- Skilled at hotel computer operations
- Able to work a variety of shifts and weekends
- Demonstrated ability to lead by example
Benefits
- Personal time after 90-days
- Insurance benefits
- Vacation time