Front Desk Agent Full time

The Westin Dulles is seeking an experienced Front Desk Agent for their busy hotel. The primary purpose of the Front Desk Agent is to greet and serve guests in a professional, gracious manner.

Requirements

• Greet guests immediately with a friendly, sincere welcome
• Employ operational and selling techniques to maximize occupancy levels
• Maintain and provide accurate information on and promote hotel facilities
• Maintain cash bank per accounting guidelines
• Comply with all accounting procedures
• Maintain effective communication within Front Office and related departments
• Stay aware of issues relating to front office and general hotel operations
• Adhere to safety, security and emergency procedures
• Understand and operate front office telephone, computer systems, and equipment