Front Desk Agent

We are seeking a professional hotel Front Desk Agent to oversee all receptionist and secretarial duties at the main entrance desk. The role involves answering phone calls, managing the switchboard, assisting guests with reservations, handling guest payments, and ensuring a neat and organized front desk. The ideal candidate will be friendly, presentable, and excellent at multitasking.

Requirements

• High school diploma or relevant qualification.
• A minimum of 2 years of proven experience in a similar role.
• Ability to stand for long hours.
• Technologically savvy.
• Good understanding of office administration and basic bookkeeping practices.
• Superb written and verbal communication skills.
• Excellent organizational and multitasking abilities.
• Strong knowledge of MS Office programs.