Front Desk Agent at the Residence Inn Raleigh Downtown
Summit Hospitality IncorporatedRaleigh, North Carolina, United States
Posted March 23, 2026
Full Time
About the Company
Summit Hospitality Incorporated operates a hotel division that manages hotel facilities, front desk operations, and on-site restaurants, focusing on maintenance, guest services, and staff training to ensure high guest satisfaction.
Job Description
The Front Desk Agent is responsible for providing guests with memorable service and conducting daily operations, including guest interaction and resolving issues.
Requirements
- Two years of experience as a Front Desk Rep. for a name brand hotel chain
- Strong leadership skills
- Excellent oral and written communication skills
- Demonstrated planning and organizational ability
- Ability to prioritize and quickly change direction as needs arise
- Working knowledge of FOSSE, Microsoft programming, Excel, Toast, and Micros Restaurant Management System
- Ability to diagnose and repair simple computer problems
- Skilled in math and able to operate a 10 key by touch
Benefits
- Generous Paid Time Off
- 401k Matching