CUSTOMER SERVICE
SummitNext Technologies Sdn BhdSungai Petani, Kedah, Malaysia
Posted 17h ago
24000 - 24000 MYR
Full Time
About the Company
SummitNext Technologies Sdn Bhd specializes in delivering cost‑effective, globally dispersed remote teams that help organizations accelerate growth. The company offers a broad portfolio of services—including BPO, omni‑channel customer support, customer experience, robotics, e‑commerce, logistics, retail, IT services, and even e‑sports—tailored to the exact needs of businesses of any size. By integrating teams in India, the Philippines, and Malaysia, SummitNext provides seamless operations that are locally managed yet tightly aligned with clients’ objectives, ensuring high service standards and true partnership. Their deep industry expertise and commitment to bespoke solutions set a new benchmark for outsourced talent management and innovation.
Job Description
We are seeking talented individuals to join our team as Customer Service Executives, providing unrivalled support to clients within the logistics industry.
Requirements
- SPM, Diploma and above
- Excellent English and Malay communication skills (written, verbal, listening)
- 1-2 years of BPO experience
- Customer-oriented mindset, pleasant interpersonal skills, willing to learn and a team player
- Proficiency in office software and computer operation
- Ability to work in a fast-paced working environment and work under pressure
Benefits
- EPF
- Socso
- Birthday Leave
- Maternity leave
- Annual Leave
- Parental Leave
- Opportunities for promotion
- Professional development