Customer Support Agent - DE
SumUpBerlin, Germany
Posted March 12, 2026
Full Time
About the Company
SumUp is a leading global fintech company committed to leveling the playing field for small businesses.
Job Description
Customer Support Agent for the German market, responsible for supporting customers by phone, email, chat, and social media channels, and optimizing processes to increase customer happiness.
Requirements
- Multi-tasking skills
- Excellent verbal and written communication in German and English
- Problem solving attitude
- Experience with CRM systems
- Ability to work in a team and independently
Benefits
- Dedicated annual L&D budget of €2000
- 30 Days Sabbatical after 3 years of employment
- Referral Bonus
