Sales Coordinator

The Sales Coordinator is responsible for establishing and supporting a partnership with the assigned Sales Rep to maximize their selling time and account growth activities, achieve excellence in all levels of customer satisfaction, and ultimately be a contributor to the achievement of department and company sales goals.

Requirements

• Actively manage assigned portfolio of accounts by coordinating activity and acting as a liaison between the customer and the various functional areas
• Process and manage day-to-day purchase order follow-up activities for assigned accounts
• Manage the Change in Demand process for the assigned customers
• Trend analysis and reporting of customer account activity to effectively manage the customer account/relationship
• Maintain and manage customer master data both in SAP and Salesforce.com
• Entering into ETQ for resolution; customer complaint investigation into root cause analysis, providing details and summary of corrective and preventative actions to sales/customer
• Customer visits with Sales Reps or independently; lead customer calls/meetings, attend quarterly business reviews
• Manage returns and credit requests for assigned customer accounts

Benefits

• Merit increases
• Paid holidays
• Paid Time Off
• Medical
• Dental
• Vision
• Short and long term disability benefits
• 401(k) + match
• Life insurance