Insurance AR and Posting Specialist

The Insurance AR and Posting Specialist will be responsible for various tasks within the Accounts Receivable (AR) and Revenue Cycle Management (RCM) processes, including managing rejections, billing, help desk inquiries, AR follow-up, posting payments, and credit balances. The role will work within a pod structure, where staff will be assigned specific tasks and rotate through the pods at different times, with a focus on fostering connection and teamwork through a hybrid work model.

Requirements

• High school diploma or equivalent
• Minimum of 3 years of experience in accounts receivable, dental billing, or a related field
• Experience in a dental or healthcare environment, ideally within a Dental Service Organization (DSO) or similar multi-location setting
• Strong knowledge of insurance billing, payment procedures, and AR processes
• Knowledge of payer guidelines and claims appeals processes
• Familiarity with dental practice management systems, such as Dentrix or similar PMS platforms
• Ability to navigate payer portals, insurance company websites, and databases
• Excellent communication and negotiation skills to resolve issues with insurance payers
• Strong attention to detail and organizational skills

Benefits

• Generous vacation and sick time
• Market-leading paid family, parental and adoption leave
• Medical coverage
• Company paid life and AD&D insurance
• Disability programs
• Partially paid sabbatical program
• 401(k) employer match
• Stock purchase options
• Employer-funded retirement account