Technical Support Analyst Intern

Technical Analyst intern will work under supervision to support successful implementations of DCIM software by completing hardware models, data center drawings, and data migration efforts from existing to new customer databases.

Requirements

• Associates degree in a technical discipline or equivalent experience
• One year experience providing customer support for a technical environment
• Excellent customer-facing project management, analysis, troubleshooting, and technical skills
• Demonstrated basic technical knowledge of Computer hardware, Windows 7 / Windows 10, MS Excel xls/csv file creation
• Ability to work flexible hours with the possibility of travel up to 10%
• Accountability and the ability to adapt/multi-task/manage changing priorities
• Self-motivated, ability to learn and apply new skills quickly
• Good oral/written communication and interpersonal skills required
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance