Customer Service Representative
Sunny Health and FitnessCalifornia, United States
Posted March 20, 2026
Full Time
About the Company
Sunny Health & Fitness is a premier distributor of high-quality health and fitness products, offering a wide range of equipment from treadmills to cycle bikes for both home users and professionals. With a mission to make fitness accessible to everyone regardless of age, size, or budget, Sunny has established itself as a trusted brand in the industry over 21 years.
Job Description
Sunny Health & Fitness is an industry leading health and exercise-centric lifestyle brand that is dedicated to cultivating and empowering those within the fitness community. We believe fitness should be accessible to everyone, anywhere, anytime.
Requirements
- Present a positive and professional attitude towards the most difficult customers.
- Respond promptly and correctly to inquiries and requests.
- Resolve wide variety of problems from analysis through resolution.
- Utilize best methods and judgment to handle complex issues.
- Work diligently and independently throughout a set schedule.
- Understand wide line of fitness equipment at technical, operational and sales levels.
- Remain flexible with shifting workflow, assignments and responsibilities.
- Communicate constantly with colleagues and management.
- Provide insight and suggestions to improve company processes.
- Create and edit spreadsheets, emails and reports.
- Learn from coaching and feedback while growing from mistakes.
- Participate in seasonal overtime work (at 1.5x pay).
Benefits
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k matching
- Paid Sick Leave
- 7 Paid Holidays
- Paid Vacation
- Company provides discounts for fitness equipment for our employees
