System Debug Engineer

We are looking for a System Debug Engineer to debug and support customer and internal departments for solving outer system issues.

Requirements

• PCBA and System-level defect analysis and troubleshoot to improve product quality.
• Improve testing techniques/procedures for analyzing system failure data efficiently.
• Collaborate with cross-functional engineering teams to review customer’s issues, and provide improvement plans to resolve the issues in a timely manner.
• Level 3 technical support debugging root cause for customer issue.
• Work with R&D to have solution for root cause and follow up for ECO.
• Provide root cause analysis for customer FAR.
• Support product manager and sales for technical issues.
• Working with R&D and production to decrease RMA rate.
• Collaborate with EE/ME designers and validation engineers to discover and preventing any quality-related issues of design in the early stage.