Solutions Engineer

We're a fast-growing AI startup backed by top-tier investors, looking for a Solutions Engineer to help our customers build and manage AI-powered software with full control and flexibility.

Requirements

• Engage with customer base to resolve technical support requests
• Provide personalized assistance via live chat and manage ticketing system
• Partner with Product Management and Engineering leaders to build a tight feedback loop
• Participate in customer meetings to gain insight into user needs and preferences
• Build technical documentation for new product functionalities

Benefits

• Generous equity package
• Bonuses