We're hiring a founding Technical Account Manager to serve as a key technical partner for our customers. You will sit at the intersection of customer success, engineering, and product, owning the technical onboarding experience for customers and guiding them through the setup and use of Supio’s public API.
Requirements
- 3+ years of experience in a Technical Account Manager, Solutions Engineer, Implementation Engineer, or similar customer-facing technical role
- Hands-on experience with APIs (REST, JSON, authentication methods such as OAuth or API keys)
- Experience implementing or supporting SaaS integrations (e.g., CRMs, case management systems, data pipelines, VoIP)
- Strong ability to conduct technical discovery and communicate complex concepts to non-technical stakeholders
- Comfortable troubleshooting technical issues across systems and environments
Benefits
- Competitive compensation
- Benefits
- Growth opportunities