IT Support Technician
SupplyHouse.comOhio, United States
Posted June 1, 2026
57000 - 71000 USD
Full Time
About the Company
SupplyHouse.com is an e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004. We strive to foster growth while providing the best possible experience for our customers.
Job Description
SupplyHouse.com is looking for an IT Support Technician to join their IT Infrastructure Team. The individual will provide hands-on technical support and maintain IT infrastructure at the Canal Winchester, Ohio fulfillment center and office facility.
Requirements
- Associate's degree in IT, Business, or similar field
- 2+ years of Level1/Level2 IT Support experience
- Strong knowledge of Windows operating system and PC hardware
- Working knowledge of Microsoft 365 administration
- Basic understanding of networking concepts (TCP/IP, DHCP, DNS, switching, wireless)
- Strong analytical and problem-solving skills
- Ability to effectively prioritize and multi-task in a fast-paced environment
- Solid communication and interpersonal skills
- Polite and friendly demeanor with a passion for helping others
Benefits
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
