(Fluent English) Technical Support Engineer (Global, Philippines, remotely)

SupportYourApp is a global Intelligent Support-as-a-Service leader seeking a Technical Support Engineer with excellent English communication skills and 1-2 years of experience in technical support. The role involves delivering technical support via chats, emails, and phone calls, and using AWS tools and monitoring/logging platforms. The position offers a flexible schedule, inclusive international environment, and compensation in USD.

Requirements

• Excellent English communication skills (at least C1 for both spoken and written)
• At least 1–2 years of proven experience in a Technical Support role
• Experience as Tier 2 Technical Support Engineer
• Outstanding problem-solving abilities, and a customer-focused attitude

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• Culture built on trust, with no time-tracking requirements