(Native Dutch & English C1) Customer Support Specialist (Global, remote)

SupportYourApp is a global Intelligent Support-as-a-Service leader partnering with tech companies and industry leaders to deliver secure customer and technical support. Join our community as a Customer Support Consultant and thrive in a multicultural and multilingual environment.

Requirements

• Native Dutch
• Excellent English communication skills (at least C1 level for both spoken and written)
• Experience in a customer-facing support role, ideally within a B2B or software environment
• Strong communication skills and ability to manage customer expectations professionally
• Structured and process-oriented approach to troubleshooting and ticket handling
• Comfortable navigating complex software, settings, and configuration screens
• Fast learner with the ability to master complex software products over time
• Positive, proactive and responsible attitude

Benefits

• Fixed schedule: Monday–Friday, 9am - 5pm, GMT+2
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time
• Internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements