Senior Technical Specialist - Systems
Surbana Jurong GroupMandaluyong, Philippines
Posted January 22, 2025
Full Time
About the Company
SJ is a diverse collective of problem solvers for the built environment, continually reimagining ways to create a smart and sustainable future. Headquartered in Singapore, the group has a global talent pool of 16,000 in its member companies AETOS, Atelier Ten, B+H, CHIL, KTP, Prostruct, Robert Bird Group, SAA, SMEC and Surbana Jurong, based in more than 120 offices in over 40 countries. They include architects, designers, planners, engineers, facilities managers and other specialists driven by progressive thinking and creative ideas to shape a better future. Its technical experts deliver sustainable solutions that cover the entire project life cycle from planning and design, through to delivery and management, as well as a full suite of multidisciplinary consultancy services across a diverse range of sectors including transportation, water, aviation, healthcare, hospitality and renewables. A global urban, infrastructure and managed services consulting firm with over 70 years of track record in successful project delivery, SJ has built more than a million homes in Singapore, created master plans in more than 60 countries and developed over 100 industrial parks globally.
Job Description
Responsible for day-to-day effective provisioning, installation, configuration, operation, and maintenance of global systems hardware, software and supporting infrastructure. Assists help desk teams with technical issues and problem resolution. Performs technical performance analysis, research, project planning and development to facilitate continuous improvement within Surbana Jurong’s Global IT infrastructure.
Requirements
- Bachelor's/College Degree in a related field
- Five or more years of related technical and managerial experience in a technical support environment
- MCSE (Infrastructure or Cloud), ITIL and / or related technical qualifications
- Knowledgeable in Windows technology (Desktop Win7, Vista, Win8, Win10), (Server 2008, 2012, 2016), (Active Directory/DNS/DHCP), Office 365/Exchange and Virtualization environment such as Hyper-V and VMware
- Experience in WSUS, SCCM, SCOM and any patch management technologies
- Strong Documentation, RCA’s and record keeping skills
- Experience with scripting languages to automate tasks (Powershell, VBscript and Batch file)
- Ability to work autonomously and within a team environment
- Ability to prioritize tasks within a multi-tasking environment
- Excellent and proven communication skills, both written and verbal to enable a high level of satisfaction with both technical and non-technical personnel
- Skilled in Ant-Virus, Spam management, Anti-SpyWare, firewalls and proxy Servers
- Ability to apply analytical skill and conceptual thinking to operations and systems planning across a range of technologies
- Strong Understanding of LAN/WAN networking and Network management / optimisation (e.g. Exinda / Packeteer / Riverbed) is a distinct advantage
