The Solution Architect acts as a trusted technical advisor for customers and partners, ensuring that SUSE's solutions align with their business and technical needs. This role requires experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions. The role will leverage specialized knowledge to consult with customers, supporting sales presentations, product demonstrations, proofs of concept, and technical requests. Ultimately, success will be helping customers invest in the right solutions from the SUSE portfolio, giving them a competitive edge.
Requirements
- Experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions.
- Practical skills with Linux systems, open-source software, and related infrastructure solutions, with experience in cloud computing and container technologies like Kubernetes.
- Proven ability to articulate complex technical solutions clearly and effectively to diverse audiences up to CXO level, translating technical concepts into business value and demonstrating how they align with customer objectives.
- Experience in creating technical demonstrations and whitepapers to illustrate product value through use cases.
- Strong problem-solving abilities, capable of addressing complex technical problems and delivering innovative, value-driven solutions.
- Experience collaborating cross-functionally with sales, engineering, and customer success teams to deliver comprehensive solutions and ensure customer satisfaction.
- Experience in designing and delivering complex enterprise solutions, ensuring scalability, security, and reliability.
- Exceptional consultative-selling skills, fostering meaningful customer relationships, guiding engagements, and serving as a trusted technical advisor through collaboration.
- Proficiency in competitor analysis and solution positioning, showcasing SUSE's advantages over peers.
- Experience working with CRM tools (e.g., Salesforce, Clari) to manage pipelines, track technical validation, and measure solution success.
Benefits
- Comprehensive medical plan
- Life and disability insurance
- 401(k) plan
- Employee Assistance Program
- Generous paid time off and leave policies
