Loss Draft Customer Service Representative
SWBCTexas, United States
Posted February 3, 2026
Full Time
About the Company
Headquartered in San Antonio, SWBC is a diversified financial services company co-founded in 1976 by Charlie Amato and Gary Dudley on the principles of providing excellent customer service and putting clients and their needs first. As an international financial services company, we provide quality products and services to help financial institutions, businesses, and individuals meet their goals. We are licensed to market and service a variety of financial products in all 50 states, offering solutions through several wholly-owned subsidiary corporations. What separates us from the rest: • We’re dedicated to security. • We consistently invest in technology. • We invest in our team members. • We have a strong marketing team. • We’re a relationship-based company. Follow us, and let’s move Forward. Together.
Job Description
SWBC is seeking a talented individual to perform customer service functions associated with answering and resolving phone inquiries from borrowers, contractors, insurance companies, and third parties regarding the processing of loss drafts.
Requirements
- High School diploma or GED equivalency required
- Minimum of three (3) years of high-level data entry, in-bound, out-bound, or other related call center, telemarketing or related experience
- Basic understanding of insurance claims processing
Benefits
- Competitive overall compensation package
- Work/Life balance
- Employee engagement activities and recognition awards
- Years of Service awards
- Career enhancement and growth opportunities
- Leadership Academy and Mentor Program
- Continuing education and career certifications
- Variety of healthcare coverage options
- Traditional and Roth 401(k) retirement plans
- Lucrative Wellness Program