Service Advisor

The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.

Requirements

• High school diploma or equivalent
• Valid driver's license
• Strong understanding of automotive terminology and mechanical principles
• Excellent communication and interpersonal skills
• Customer service focus on building trust and rapport
• Ability to actively listen, identify customer needs, and address concerns effectively
• Strong organizational skills and ability to manage multiple tasks simultaneously
• Proficient in computer skills and dealership management software (DMS)
• Ability to work independently and as part of a team

Benefits

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• PTO and paid Holidays