The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. They will act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.
Requirements
- No prior automotive industry experience is required to apply
- Customer service focus on building trust and rapport
- Ability to actively listen, identify customer needs, and address concerns effectively
- Strong organizational skills and ability to manage multiple tasks simultaneously
- Proficient in computer skills and dealership management software (DMS)
- Valid driver's license may be required
Benefits
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan – invest in your future!
- PTO and paid Holidays