Service Advisor
Swickard Auto GroupThousand Oaks, California, United States
Posted March 23, 2026
Full Time
About the Company
Swickard is a hospitality company that happens to sell cars, parts, and service, founded in 2014 by Jeff Swickard in Wilsonville, OR.
Job Description
The Service Advisor is a critical link between customers and service technicians in a dealership or repair shop, ensuring a smooth and positive experience throughout the vehicle service process.
Requirements
- Greet customers upon arrival and establish rapport
- Conduct visual inspections or road tests to gather information
- Clearly explain service recommendations and estimated costs
- Obtain customer authorization for repairs
- Provide regular updates on service progress
- Explain completed repairs and associated charges in detail
- Follow up with customers after the service
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Pet insurance
- Optional disability coverage
- 401k plan
- PTO and paid Holidays