Senior AI & Knowledge Management Specialist
SwiftSouth Holland, Netherlands
Posted March 13, 2026
Full Time
About the Company
The world's leading provider of secure financial messaging services, headquartered in Belgium.
Job Description
We're seeking a Senior AI & Knowledge Management Specialist to drive AI adoption and empower teams to unlock the full potential of tools like M365 Copilot across a global organization. The successful candidate will shape knowledge strategies, foster innovation, and engage diverse stakeholders to embed AI into the heart of operational excellence.
Requirements
- 5–8 years' experience in Learning & Development, enablement, coaching, or talent development roles
- Experience within financial services or fintech, ideally in a regulated environment
- Strong understanding of AI technologies, M365 Copilot capabilities, and prompt engineering
- Familiarity with knowledge management frameworks and AI-driven content curation
- Experience in organizational change management and digital adoption strategies
- Ability to translate business needs into AI use cases and actionable solutions
- Excellent stakeholder management and communication skills
- Experience working in an Agile environment. Familiarity with JIRA and Confluence is advantageous
Benefits
- Competitive package
- Freedom to be yourself
- Inclusive and accessible work environment
- Opportunity to make a difference