Services Operations Specialist
SwiftKuala Lumpur, Malaysia
Posted January 22, 2026
Full Time
About the Company
Swift is the worldâs leading provider of secure financial messaging services, headquartered in Belgium.
Job Description
We are looking for a Services Operations Specialist to own the operational enablement of global services offerings, oversee operational infrastructure and tooling, and drive continuous improvement and sustainability.
Requirements
- Bachelorâs degree in Business, Operations, Finance, Data or related field.
- 3-5 years in service operations, process management, or Professional Services roles.
- Strong organizational and coordination skills with ability to manage multiple priorities.
- Deep understanding of service pricing models, risk frameworks, and operational governance.
- Proficiency with Salesforce, CPQ, CLM, Confluence, Cvent, and Excel/Power BI (or equivalent) for reporting and insights.
- Excellent communication and stakeholder management skills.
- Ability to identify process gaps and implement improvements.
Benefits
- Competitive package
- Freedom to be yourself
- Diverse and inclusive environment
