Senior Systems Analyst - Apps Support (Pharmacy)

The Senior Systems Analyst - Apps Support (Pharmacy) provides comprehensive application support to users, handles technical issues and ensures the reliability and performance of systems. They manage and resolve application-related issues, perform daily service health monitoring, conduct server maintenance, and implement improvements to enhance system resiliency.

Requirements

• Degree in Computer Science, Computer Engineering, Information Systems or equivalent
• At least 2-3 years of IT industry experience, with relevant experience in system operations support
• Knowledge of IT troubleshooting methodologies for incident and problem resolution, with relevant experience in system monitoring tools
• ITIL v3/v4 certification and strong service oriented experience / background