
Job description
Responsible for identifying automation opportunities, validating ROI, and implementing automation initiatives for process flow, efficiency, and effectiveness. Leads process improvement and automation projects end-to-end for stakeholders across multiple business lines.
Complete current state assessments, document process flows, identify scope and benefits, create process maps, and maintain project pipelines. Participate in presentations and develop UAT plans.
Requires 2-5 years of experience in business process documentation, knowledge of RPA technologies, and strong attention to detail. Must be a US Citizen or Permanent Resident.
Company

Tech, Software & IT Services
Synchronous Solutions is an Operational AI integrator that partners with local governments, educational institutions, and electric and gas utilities to enhance performance, streamline execution, and build lasting operational resilience. By embedding AI-driven automation and analytics into core processes, the company helps clients achieve measurable efficiency gains and a more disciplined operational framework. Its core offerings include AI‑powered automation, organizational change management, and data analytics, delivering actionable insights and seamless technology adoption that drive sustainable improvement across public and utility sectors.
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