VP, Collections Digital & Mail Contact Strategy Leader

The VP, Collections Digital & Mail Contact Strategy Leader will lead collections contact strategy development and analytics for Synchrony’s digital and letter channels, leveraging statistical methods, advanced analytics, and deep domain expertise. The role requires 8+ years of strategy, analytics, or credit risk management experience, and 3+ years of direct people management experience.

Requirements

• Bachelor’s degree with a minimum 8+ years of strategy, analytics, or credit risk management experience
• 3+ years of direct people management experience
• Advanced proficiency with data analytics and segmentation platforms (e.g., SAS, SQL, Python/R)
• Demonstrated success developing and executing strategy, testing protocols, and delivering measurable results in a regulated financial services environment
• Strong relationship building, communication (verbal, written) and influencing skills
• Ability and flexibility to travel for business as required

Benefits

• Generous Paid Time Off
• 401k Matching
• Tuition Reimbursement
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave