System Engineer
Synergy ECPColumbia, Maryland, United States
Posted July 22, 2019
Full Time
About the Company
Synergy ECP is a Service-Disabled Veteran-Owned Small Business that provides a broad range of services to the defense, intelligence, and healthcare industries.
Job Description
Synergy ECP is a Service-Disabled Veteran-Owned Small Business that provides a broad range of services to the defense, intelligence, and healthcare industries. The company has earned a client list that includes numerous Fortune 100 companies and multiple branches of the US government and military services.
Requirements
- Provides support for implementation, troubleshooting and maintenance of Information Technology systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operation, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
- Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customer.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
