Key Account Manager

We are seeking a Key Account Manager to establish, develop, and maintain strategic business relationships with key customer stakeholders to ensure renewal business and generate new opportunities.

Requirements

• Establish, develop, and maintain strategic business relationships with key customer stakeholders
• Lead the account planning cycle for high-value, complex, and global strategic accounts
• Identify and define customer solutions, collaborating with technical teams to deliver compelling presentations
• Coordinate and facilitate regular touchpoint activities to strengthen account relationships
• Develop and document customer requirements, usage metrics, and success criteria
• Research and analyze customer and competitor information
• Drive contract negotiations for multiyear deals and create ROI-based proposals
• Maintain a healthy pipeline, accurately track progress in Salesforce, and complete all administrative tasks

Benefits

• Comprehensive range of health, wellness, and financial benefits