Engagement Manager
Synthflow AIBerlin, Germany
Posted December 9, 2025
Full Time
About the Company
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.
Job Description
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. As Engagement Manager, you will be responsible for delivering enterprise Voice AI programs from signed SOW/POC through go-live and handover.
Requirements
- 3-5 years in technical implementation, deployment management, or technical project management for B2B SaaS or IT Consulting
- Enterprise customers: You've worked with Fortune 500 or mid-market companies with complex requirements
- Technical fluency: You understand how APIs, Databases, LLMs work and can speak comfortably with engineers
- Project management: You've shipped 10+ implementations from kickoff to launch
- Proven ability to manage multiple projects: Multiple concurrent Projects without dropping balls