Customer Service

Under general supervision, maintain and increase market share by satisfying existing and new customer needs and meeting management/department objectives. Develop a close working relationship with customers, and all coordinating departments.

Requirements

• Identify customer and department needs and satisfy them effectively.
• Maintain and develop assigned customer base.
• Input orders into computer system.
• Sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives.
• Responsible for creating and maintaining necessary company and customer files.
• Responsible for managing daily tasks and reports related to order processing, shipments, deliveries, customer needs, and others as assigned.
• Support company sales and gross profit projections and goals as needed.
• Adhere to operational procedures.
• Attend meetings as scheduled.
• Work with sales team.
• Advance education and knowledge of products, company, and industry through assigned and self-directed internal courses, meetings, and other resources.
• Perform other duties as required.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan