The Operations Manager is responsible for managing and directing daily inbound and outbound warehouse operations, including product receiving, product replenishment, order selection, order loading, facility expense, and revenue management. The role requires excellent communication and leadership skills, as well as the ability to work independently and manage complex projects.
Requirements
- Manage the daily workload and safety of Warehouse Supervisors and associates
- Review and set priorities to ensure orders are correct, complete and leave on time
- Manage the proper selection, purchase, and utilization of Company assets
- Coordinate with other departments to ensure upgrades and repairs are completed efficiently and effectively
- Establish and implement processes and systems to efficiently meet inventory management goals
- Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes with inbound and outbound warehouse operations
- Identify problems and propose solutions to other members of management
- Daily review shipping and loading audits
- Ensure day to day management and associate activities are in alignment with a safety strategy
- Maintain a safe and healthy work environment
- Direct, coordinate and monitor the daily activities & performance of Operations team
- Coach and develop a team in balancing the delivery of high productivity, quality and customer service
- Maintain a positive and safe work environment
- Oversee employee relations and participate in staff selection, performance and compensation evaluations
- Establish performance goals, monitor progress and provide feedback as necessary
- Manage employee performance through motivation, delegation, development, mentoring and resolving conflict
- Take corrective action as necessary on a timely basis and in accordance with company policy
- Provide and/or coordinate training as needed
- Consult with Human Resources Department as appropriate
- Conduct regular department meetings to foster employee engagement
Benefits
- Health, Dental, and Vision Insurance
- Retirement Plan (401(k) Matching)
- Paid Time Off (PTO)
- Life Insurance
- Employee Assistance Program (EAP)
- Holiday Pay
- Meal Allowance
- Uniforms and Equipment
- Employee Recognition and Rewards
- Continuing Education Opportunities
