Head of Global Digital Patient Services
TakedaBoston, Massachusetts, United States
Posted May 8, 2026
177000 - 278080 USD
Full Time
About the Company
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society. We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities. Read our community guidelines: https://takeda.info/communityguidelines
Job Description
Head of Global Digital Patient Services spearheads digital strategies across Takeda’s patient services, focusing on innovative and holistic approaches to patient engagement. The role maximizes platform utilization, optimizes configuration, data and analytics, and integrations to unlock underused capabilities, reduce redundant builds, and accelerate time-to-value.
Requirements
- Develop digital patient services strategy and initiatives
- Implement cutting-edge digital tools and analytics
- Drive user experience excellence
- Manage digital ecosystem
- Utilize data to gain insights into patient behaviors
- Develop and manage omnichannel engagement platforms
- Work across functions to unify patient engagement efforts
- Maintain highest standards of digital experience quality
- Innovate in digital outreach techniques
Benefits
- Medical, dental, vision insurance
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Tuition reimbursement program
- Paid volunteer time off
- Company holidays
- Well-being benefits
- Up to 80 hours of sick time
- Up to 120 hours of paid vacation