VP Product - Lending & Retention

Tala is seeking a VP - Lending & Retention to define and drive the future of their lending ecosystem. The role involves building customer-first lending experiences, maximizing portfolio performance, and deepening long-term customer relationships. It's a pivotal leadership opportunity to shape Tala’s growth engine and define a differentiated lending strategy.

Requirements

• 15+ years of product leadership experience in fintech, lending, digital banking, or consumer financial services
• Proven track record of scaling lending or retention products in high-growth environments
• Strong understanding of credit dynamics, risk management, and unit economics
• Customer-obsessed with deep empathy for underserved populations and emerging markets
• Experienced leading global, cross-functional teams across product, engineering, and operations
• Analytical and data-driven, with expertise in experimentation, A/B testing, and customer insights
• Strategic thinker who can operate at both vision and execution levels
• Excellent communicator and influencer across executive teams, investors, and regulators
• Champion of diversity, inclusion, and building mission-driven cultures

Benefits

• Competitive salary
• Opportunity for growth