Director of Housekeeping (5-Star Hotel & Resort) - Kuwait

Do you possess exceptional leadership skills and a passion for maintaining impeccable standards of cleanliness and guest satisfaction? Are you a seasoned hospitality professional with a proven track record of managing large housekeeping teams in luxury hotels?

Requirements

• Develop, implement, and monitor comprehensive housekeeping standards and procedures that comply with brand guidelines and hygiene regulations.
• Oversee and lead a team of approximately 12 housekeeping staff, including room attendants, housekeeping supervisors, and laundry attendants.
• Foster a positive and professional work environment that motivates and inspires a team of 12 to achieve exceptional results.
• Develop and implement training programs to ensure staff competency in cleaning techniques, guest service protocols, and safety procedures.
• Schedule, assign, and monitor the work of housekeeping personnel, ensuring efficient and timely completion of cleaning tasks for all guest rooms, public areas, and back-of-house facilities.
• Conduct regular inspections to identify and address any cleaning or maintenance issues promptly.
• Implement and maintain a preventative maintenance program for all housekeeping equipment and supplies.
• Prepare and manage departmental budgets, ensuring efficient allocation of resources and cost control.
• Develop and maintain strong relationships with other hotel departments, including Front Office, Engineering, and Maintenance, to ensure seamless guest service and operational efficiency.
• Analyze guest feedback and implement improvements to housekeeping services based on guest's needs and preferences.
• Maintain accurate records of housekeeping operations, including staff scheduling, inventory control, and work performance metrics.
• Stay up-to-date on the latest trends and innovations in the housekeeping industry and implement best practices.

Benefits

• Competitive salary and benefits package.
• Opportunity to lead a team in a prestigious and dynamic environment.
• Be part of a growing and successful hospitality organization.
• Career development and advancement opportunities.
• Work in a beautiful resort setting in Kuwait (if applicable).