Digital Sales & Customer Success
Talent Search RecruitmentEast Jakarta, Indonesia • East Jakarta, Indonesia
Posted January 6, 2026
Full Time
About the Company
Talent Search Recruitment is a Jakarta‑based executive search and talent advisory firm that partners with both established enterprises and emerging startups across Indonesia, Singapore, Malaysia, India, and beyond. Its team of sector‑specialized consultants identifies and secures senior leaders and key functional hires that not only possess the requisite skills but also resonate with clients’ culture, values, and strategic objectives. Beyond traditional recruiting, the firm offers end‑to‑end market‑entry support—including 360° office setup, payroll outsourcing, Employer of Record services, and cross‑cultural onboarding—for foreign talent and expats. This holistic, client‑centric approach enables organisations to build resilient teams while streamlining the hiring process from start to finish.
Job Description
Were hiring a Digital Sales and Customer Success Executive to help people manage their finances better through debt consolidation and refinancing solutions.
Requirements
- Conduct onboarding calls and educate potential customers on debt refinancing and consolidation services.
- Manage communications through WhatsApp, email, and CRM-based outreach.
- Qualify and follow up on inbound leads from digital channels.
- Guide clients through documentation and form submission processes.
- Maintain documentation for compliance and tracking purposes.
- Explain terms related to unsecured loans, including interest rates and repayment structures.
- Help clients understand the value of consolidating or refinancing their debt.
- Build lasting relationships through regular follow-ups and personalized support.
- Work closely with other departments such as credit, operations, and sales to ensure a cohesive customer experience.
- Ensure all interactions adhere to internal policies and local regulatory requirements.
- Achieve performance goals related to customer satisfaction, conversion rates, onboarding, and retention.
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment