Senior IT Support

An exciting career opportunity exists for a 2nd Line Support Consultant seeking growth and being part of the Infrastructure as a Service team within the Technology by Design Business (TBD) Unit of the business. The IT Support Consultant is key in deploying, maintaining and securing key infrastructure for the business.

Requirements

• Provide 2nd through to 3rd line systems support and management
• Installing, maintaining, and monitoring of the VMWARE and Azure hosting environments
• Updating and patching software and hardware as per vendor requirements
• Pre-emptive maintenance on systems and the scheduling, designing, and monitoring thereof
• Provide network support: Wi-Fi, LAN cabling, Switch management, VLan's and Network segregation, Firewalls, Fortinet / Forticlient, VPN
• Training end-users on how to effectively utilise technology
• Creating documentation and materials to help educate both your customers and fellow team members on technical aspects of the product