CX Senior Financial Analyst – FP&A
Talkdesk 2Lisbon, Portugal
Posted March 31, 2026
Full Time
About the Company
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world's most admired brands interact with their customers through AI.
Job Description
Talkdesk is seeking a strategic and analytical finance professional to support the Customer Experience (CX) organization, providing financial insights and decision support, forecasting, and financial modeling.
Requirements
- 5-8+ years of FP&A or related finance experience (CX, SaaS, or Operations preferred)
- Expertise in Advanced Excel and Google Sheets
- Strong experience with PowerPivot, Power BI, and ERP/planning tools
- Strong understanding of cost, headcount, bookings, revenue, and margin dynamics
- Excellent communication skills and ability to influence stakeholders
- Highly organized and able to multitask and deliver under tight deadlines
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development
- Inclusive and diverse work environment
