Client Services Engineer, New York

Talos is seeking a Client Services Engineer to help streamline client service by creating automation and instrumentation solutions. The role provides an exciting opportunity to gain hands-on experience in a dynamic and fast-paced environment.

Requirements

• Innovate Client Services: Drive the transformation and reduction of “toil” of client support by developing innovative automation solutions, ensuring seamless and efficient service experiences.
• Anticipate and Solve Problems: Stay ahead of client needs by identifying common pain points and creating proactive solutions, preventing issues before they arise.
• Enhance Client Experience: Act as a trusted advisor and main point of contact for clients, handling trading and operational queries with expertise and dedication as part of our global team.
• Ensure System Reliability: Play a critical role in maintaining system stability and health, employing real-time monitoring to keep our production systems running smoothly and efficiently.

Benefits

• monthly wellness credit for personal use, such as gym memberships, massages, or even a ski pass for your next holiday
• paid lunches in the office
• monthly fitness and evening socials to foster connections with colleagues
• annual offsite events to engage with the wider team