Customer Care Advisor (Voice)

We're seeking a Customer Care Associate for our Customer Experience team. In this role, you will provide answers to customers' queries through phone calls, website, and live chat related to Tamara's services.

Requirements

• Minimum 1 year of customer experience in the local market
• Previous customer service experience is a plus
• Native Arabic speaker
• Holds a university degree
• Fluency in English Language, B2 profile
• Ability to use computers
• Ability to use internet applications
• Great verbal & written communication skills
• Ability to handle customers' issues
• Ability to solve problems in a short period of time

Benefits

• Tamara is a leading fintech platform in Saudi Arabia and the wider GCC region
• The company serves millions of users in the region and partners with leading global and regional brands
• The company operates from its headquarters in Riyadh, with additional regional and global support offices