Part-time team members who meet the requirements are eligible for various benefits, including state applicable time off, pet insurance, and a 401(k) retirement program. The cocktail server will be responsible for providing exceptional service to guests, taking orders, and monitoring the lounge/bar experience. The role requires previous hospitality experience and strong communication skills.
Requirements
- Actively takes orders, conducts full and complete beverage/food service, and monitors guests' lounge/bar experience.
- Anticipate and accommodate all needs of the guests
- Provides professional and exceptional service
- Presents menus, answers questions, and makes suggestions for all beverage and food items
- Inform guests of all food and beverage specials, with prices
- Required to solicit any allergy or dietary restrictions from each guest
- Accurately enters all orders into the POS system
- Ensures the delivery of all food and beverage to the guests
- Maintain general cleanliness of assigned stations and the entire venue
- Reports all breakage, and damage of equipment or furniture immediately to management
- Follow supervisor's instructions, communicate with and support co-workers, and be a team player
- Possesses in-depth knowledge of all food and beverage menus and the company
- Serves all beverages in accordance with all state regulations and alcohol awareness training standards
- Follows all company procedures when providing bottle service
- Follows proper cash/payment card procedures
- Complies with Department of Health and company sanitation standards
- Accurately completes all end-of-shift financial procedures
- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs
- Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management
- Attends and participates in daily pre-service meetings
- Attends and participates in any training sessions or departmental meetings
- Learn by listening, observing other team members, and sharing knowledge while leading by example
- Portrays a positive and professional attitude
- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
- Works as part of a team and provides help and support to all team members
- Assist and/ or complete additional tasks as assigned
Benefits
- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts
