Guest Development Host is responsible for managing and booking high-end and top-tier guests across all Tao Group venues in Las Vegas. The position focuses on sourcing new business and maintaining strong relationships with existing clients.
Requirements
- Develop and maintain relationships with new and existing guests
- Provide service through networking, socializing, and hosting
- Identify and target groups for hosted events at Tao Group venues
- Build guest loyalty by exceeding expectations in service and dependability
- Inform guests of promotional events and support the execution of such initiatives
- Maintain pace with monthly Guest Development revenue goals
- Cross-promote all Tao Group venues and fulfill support responsibilities at venues outside your primary location
- Process guest reservation requests promptly and accurately
- Enter all VIP table reservations into the reservation system
- Complete all assigned data collection, marketing, and social media tasks
- Review nightly spend reports for targeted guests
- Perform additional duties as assigned
- Maintain a friendly, professional, and personable demeanor
- Provide consistent, exceptional guest service
- Demonstrate commitment to company values and uphold the highest standards of guest service
Benefits
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!