Customer Success Manager
TaskrabbitBerlin, Germany
Posted April 1, 2026
43000 - 56000 EUR
Full Time
About the Company
Taskrabbit is a hybrid company that values flexibility and choice. We have a diverse culture with women making up half of our leadership team and a strong commitment to equity and inclusion.
Job Description
Taskrabbit is a marketplace platform that connects people with Taskers to handle everyday home to-do’s. As a Customer Success Manager, you will drive invoices and revenue by analyzing supply data and taking targeted actions to improve supply health, booking conversion, and Tasker quality.
Requirements
- 4+ years in marketplace operations, customer success, community management, or comparable roles.
- Bachelor’s degree or equivalent practical experience.
- Full professional fluency in English and German.
- Proficient user of data to derive actionable insights and make decisions.
- Excellent communication and negotiation skills.
- Strong relationships with cross-functional teams to drive results and achieve business objectives.
- Experience managing community programs across multiple metros or countries.
- SQL and Sigma proficiency.
- Marketplace or gig-economy background.
Benefits
- Employer-paid health insurance
- 401k match with immediate vesting for US-based employees
- Generous and flexible time off with 2 company-wide closure weeks
- Taskrabbit product stipends
- Wellness + productivity + education stipends
- IKEA discounts
- Reproductive health support
