Operations Manager | Imus Cavite

Operations Manager responsible for leading a team, developing daily work-related skills, and managing relationships to deliver a Ridiculously Good customer experience. Responsibilities include devising plans to reach targets, identifying strengths and weaknesses, and assigning tasks. The role also involves adding, improving, or eliminating daily processes and practices to bolster duties and responsibilities.

Requirements

• At least 3 years of working experience in customer experience operations and management roles
• Skills in leading and managing an operations team
• Good track record of meeting and delivering targets
• Great verbal and written communications skills
• Aptitude for multi-tasking and working in a fast-paced environment
• Ability to take the lead in analyzing situations and data